FAQ

Question: Why the shipping time is so different sometimes ?

Answer: Though we do not expect this to happen, if there is any significant delay with your order, we will contact you immediately. We will keep in contact with you from the time you place your order until you receive your delivery.

But the delivey time still affect by the Covid-19 by now,so it may delay sometimes ,but do not worry ,we 100% promise you will get it safely and keep you informed if any update ,if you feel worry ,you can contact us any time.

Question: I saw those same pictures or at least same background on other websites. Does it mean it is the same quality for all of them?

Answer: Do not be deceived by the background on pictures. Most of the factories in China (Guangdong) use that same picture studio to take their product pictures, but it does not mean they have our quality. Everyone has their own quality and ours is undoubtable the best you can find.

Question: What is the difference between cheap or best or top quality ?
Answer: All bags we selling are top quality ,have no different quality level ,we just use different key words to connectted to the google search .

Question: What currency are your prices listed in?
Answer: All Prices are in USD American Dollars.

Question: What discounts do you give?
Answer: We provide 5--10% off for payments via Western Union and MoneyGram. This discount please Contact us. If you Credit Card payment: discount ：if the order amount is more than $300 ,we will offer $3 discount ,more than $500 ,offer $5 discount.

Question: What if my bag has a quality issue? Will you help me?
Answer: We have warranty on all our items unlike most websites and will gladly help with the repair or replacement of any issues deemed to be quality or production issues. Please contact our customer service if you require assistance with this and we will gladly assist you immediately.

Question: I am warry of trusting you with my payment and am afraid to buy. How can I trust you?
Answer: We understand that there are many scams online and that it is difficult to shop online especially for something like a replica product, but we treat our clients money like our money and this is why our business is successful. We do not push any client to buy as we already receive a high volume of orders – if you do not trust us that is fine and we don’t want you to feel uncomfortable buying from us. If you are wary of sending a large amount of money we suggest you start with a smaller item and once you verify our quality you will definitely be back for more like our other clients. If you still feel wary then please remember shopping with us is a choice, and we want you to be 100% comfortable before buying.

Question: Will the bag I buy look like the ones in the pictures?
Answer: We guarantee the bag will look like the ones on photos from our catalog. As the saying goes ( What you see is what you get ) We do not bait and switch like the majority of sites selling low quality handbags.

Question: How can I check the status of my order?
Answer: You can login to check your order status at Contact Us or email us at Contact Us

Question: Why are my emails not being answered?
Answer: You are most probably not receiving our responses because you need to check your spam folder and place us on your white list. Feel free to contact us and we will get back to you promptly! We receive hundreds of emails daily so please allow 24 hours to a receive a response.

Question: Do you have any products not listed on your catalog?
Answer: We add new products weekly and have many products that are not listed. Feel free to contact our customer care about a particular item or brand.

Question: What payment method do you accept?
Answer: We accept Paypal,Credit Cards,Western Union and Moneygram. Detailed payment information is given when you place an order.

Question: What are the return, exchange, refund policies?
Answer: We offer a full money back guarantee on purchased items returned within 7 days of receipt.Just the bag should keep in original condition and keep the package,no worn and no broken . We also guarantee that our replica handbags will not be seized by customs. If a customs officer seizes your replica handbags we will replace your order free of charge.

Question: Where are your replicas handbags made?
Answer: Many websites will brag about their merchandise is of a higher quality because they buy them in Italy, Thailand or Korea rather than China. This is not true. All designer replica handbags are made in China ; they are more expensive in Italy, Thailand or Korea because they are imported from China. This amounts to more middle men and higher costs. Our job is to bring Replica Handbags directly from the manufacturer to the customer abroad.

Question: Do you charge sales tax?
Answer: No, but customs may charge an import tax on your replica handbags ,but in rare occasions they do since we ship as gift with low value

Question: Do you sell wholesale?
Answer: Yes, we offer wholesale . We can provide wholesale pricing per request

Question: Do you ship internationally?
Answer: We ship anywhere in the world.

Question: How will you ship my designer replica handbags?
Answer: We ship all our replica handbags through courier services to your door. You will receive a tracking number so you can track the progress of your shipment.

Question: How soon can I get my bag once I order?
Answer: We usually ship out orders in 1-2 days， less 200 usd orders, sent by Standard shipping method with 10-15 working days deliveried, more than 200 usd order,sent by express shipping method with 4-7 working days deliveried